Frequently Asked Questions2024-01-28T10:55:40+10:00


Find the answers to some popular questions that we are frequently asked by our patients.
Do you have payment plans?2023-07-31T14:21:20+10:00

Yes, we offer and accept a number of different payment plan options including Afterpay, Zip and National Dental Plan (Humm). Depending on the cost of treatment required, interest-free periods between 6 – 24 months are available so that you can get the treatment you need today, and pay later.  If you’re not sure which of these payment plan options is the most appropriate for you, call us to find out more (02) 8817 2879.

How often should I visit the dentist?2021-04-21T15:35:55+10:00

Generally, we recommend six-monthly preventative dental check-up and cleans, or even more frequently if you are at a greater risk for gum disease or cavities. As everyone’s needs are different, your dentist will assess the condition of your mouth, teeth and gums and advise you as appropriate. High-risk factors can include having diabetes, being a smoker, or a family history of dental problems such as plaque build-up and decay.

I haven’t been to the dentist in a very long time. Can you help me get my oral health back on track?2021-04-21T15:15:33+10:00

Yes, absolutely! You should be very proud of your decision to get your oral health back on track. We know that this can be life changing for many people, and we take that responsibility very seriously. Helping our patients on their journey to better oral health is immensely rewarding – but most importantly, we strive to create an environment that is warm, welcoming and non-judgemental. We know that often, one’s dental health is neglected because of negative previous experiences at the dentist, or because treatment was not accessible or affordable – at The Grove Dental Rouse Hill we have put every effort into ensuring dental care can be accessed in a relaxing and comfortable space, with a team of friendly and caring professionals alongside you every step of the way. Give us a call today to discuss how we can help you. We look forward to meeting you soon.

When should my child first see a dentist?2021-04-21T15:22:21+10:00

We recommend bringing your child to the dentist from around two years of age (or around six months after their first teeth arrive). At your child’s first appointment, we will take the time to ease your child into the dental environment and ensure they are relaxed and comfortable. These early dental appointments are crucial in laying a good foundation for correct brushing technique, the confidence to maintain excellent oral hygiene and significantly reduce the chances of your child developing dental anxiety or phobia later down the track. Your dentist will carefully examine the development of your child’s mouth and identify any problems such as baby bottle tooth decay, teething irritations and prolonged thumb-sucking early.

The Grove Dental was designed and built from the ground up with your family and little ones in mind. We are experts in all areas of children’s dentistry in Rouse Hill and provide gentle and caring treatment to children of all ages.

Do you accept all health funds?2021-04-21T15:22:26+10:00

We sure do! Using our HICAPS terminal, you can claim your health fund rebate on the spot.

What will my health fund cover?2021-04-21T15:21:25+10:00

All health insurance policies are different and coverage for dental services can vary, so we recommend that you speak with your health insurance provider for specific details relating to your policy. We can process quotes through our HICAPS terminal for specific treatment plans, however, your insurance provider will be able to answer specific questions about your policy entitlements.

What if I cannot afford to pay for the treatment I need?2021-04-21T15:40:12+10:00

At The Grove Dental Rouse Hill, we strongly believe that everyone should be able to access and receive the dental care they need. We have several different payment options available that can help you get the dental treatment you need now and pay later, so please don’t hesitate to call us or book a consultation online to discuss your situation further.

What is cosmetic dentistry?2021-04-21T15:22:16+10:00

Cosmetic dentistry procedures are designed to completely transform and rejuvenate the appearance and function of your smile. In addition to cosmetic dentistry techniques improving the colour, shape or alignment of your teeth, they can also improve your dental health. Some of our cosmetic dental services include:

We recommend you contact us for a consultation to find out if you are eligible for these treatments and how we can help you achieve the perfect smile.

Do you have parking available on-site?2022-12-01T14:53:17+10:00

We have ample free parking available on-site with dedicated car spaces reserved for patients of our practice. You’ll see the signs for our reserved parking spaces directly in front of the clinic – which will make your visit to The Grove Dental easy and stress-free.

Why are my teeth yellow?2021-04-21T15:21:46+10:00

Discoloured or yellowed teeth can be the result of poor oral hygiene or simply due to using or consuming certain products that can stain teeth (e.g. coffee, tea, red wine, antibiotics, tobacco, sauces, curries etc). We recommend having a professional dental clean to remove any calculus or bacteria that may be causing your teeth to look discoloured. In addition to your regular dental check-up and clean, you may wish to consider professional in-chair whitening treatments. The Philips Zoom technology we use at The Grove Dental Rouse Hill can achieve a result that is up to 8-shades whiter in approximately 45-60 minutes.

Call us today to discuss your options and discuss the suitability of our teeth whitening treatments for your specific circumstances.

Why do I need x-rays?2021-04-21T15:21:53+10:00

Radiographic or X-ray examinations provide your dentist with an important diagnostic tool that shows the condition of your teeth, their roots, jaw placement and the overall composition of your facial bones.

X-rays can help your dentist determine the presence or degree of periodontal disease, abscesses and many abnormal growths, such as cysts and tumours. X-rays can also show the exact location of impacted teeth. They can pinpoint the location of cavities and other signs of disease that may not be possible to detect through visual examination (such as changes in the jaw bone structure as a result of systemic disease).

I’ve just broken one of my teeth. What should I do?2021-04-21T15:21:59+10:00

If you are not in any pain, book an appointment with your dentist as soon as possible. Try to keep the tooth as clean as you can in the meantime and avoid biting hard on the tooth. If you have pain, then you will need to go to your dentist immediately for an emergency dental visit.

How can I help my kids look after their teeth?2021-04-21T15:22:03+10:00

Establishing good oral health habits early in the life is the best weapon against tooth decay. We recommend limiting sugary food and drink, and ensuring your child brushes their teeth well using a soft tooth brush and small circular motions. When your child is mature and has developed sufficient dexterity, switch to an electric toothbrush to ensure a more effective clean. You can also use disclosing tablets after they brush to reveal areas where they have not brushed adequately enough (this works best when the disclosing tablets are a surprise!). As well as regular brushing, bring your children to the dentist for their regular dental clean appointment. This combination of correct brushing, eating healthy foods, and regular check-ups at the dentist will set them up for healthy oral habits into adulthood!

I have silver fillings. Is there something that can be done to improve their appearance?2021-04-21T15:23:41+10:00

Dental amalgam or “silver fillings” have been used for over a century and have been a reliable way of restoring a tooth that is decayed or broken. Although the mercury in amalgam is toxic, if the amalgam fillings you have are in good condition and are not worn or chipped or broken, then it may be better for those fillings to remain in place. However, if you have amalgam fillings that are old or deteriorating or you are unhappy with their appearance, it is wise to consider having them removed and replaced with a tooth coloured composite resin. Contact us to discuss the options for replacing your silver fillings.

QIP accredited dental practice rouse hill

The Grove Dental is a QIP Accredited practice committed to patient safety and industry-leading, quality dental care.